questionsdid you ever buy something and really feel you…

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Next time winterize your mower. A few bucks in parts will save you a lot of headache. And by not winterizing it properly you failed in basic maintenance and it is not really the manufactures problem.

Edit: Sorry I don't mean to sound angry, but it is a mistake a lot of people do with all types of engines, mower, car, boat, airplanes. I have seen it a lot. Any time you store an engine for a long period of time not perserving it will cause a lot of damage.
Here are some good tips for next time. http://news.consumerreports.org/home/2007/11/lawn-mower.html
I would move oiling the cylindar to the must list from the maybe list. otherwise this list is prety accurate.

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Husband bought a chainsaw. He used it once and it would not start a week or so later. Store said call company. Company wanted it sent to them for repair and we would have to pay the postage and maybe the repairs. Husband not pleased. Wife, too, for that matter.

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@mckentosh - It should be a red flag when a mechanic, small engine or otherwise, wants to replace parts without knowing what the problem is. If it was running when you stored it for the winter, then there's probably not much wrong with it. @ruger9mm is right, you should winterize, but all is not lost if you don't.

To answer your question, yes, I've been screwed over a few times. I became a smarter shopper though.

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@ruger9mm: I did, I always do. Having a father inlaw that is a mechanic, I am reminded of these things all the time.

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@wildridge: The final report was a faulty carburetor, no one wanted to take responsibilty for it. That's what this all comes down to, no one wanted to step up, when a little customer service would have gone a long way.

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Stupid big and ugly chair from a yard sale. Now I have to move.

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As others mentioned, drain the gas (and/or use stabilizer) before storing the mower.

From another standpoint, you mentioned the warranty was 1 year and you had issues at 14 months that were possibly caused by storing the item with fuel. When should the warranty end? 1 year? 14 months? 16 months? If the company had offered to foot 50% of the bill, would that have made you happy?

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what brand mower was this? just curious. i was in the market for a new mower and was told by several people, that companies don't make mowers like they use to. Even John Deer has drastically gone downhill (at least their lower end stuff) and that i'd be better off buying an old tank than a new POS. i got an old Toro Wheel Horse and it runs like a champ. its about 14 years old, i never winterize it and barely maintain it, and it hasn't failed to crank yet. My understanding is that nowadays, most companies have higher end "yard tractors" that are usually kick ass, and they also have lower end "lawn mowers". the general consensus is that low end lawn mowers are crap, mid range to high end yard tractors are the way to go. this is what i heard from some landscaping friends.

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I'm sorry that this happened, and I'm even sorry that the company didn't push a point and give you the benefit of the doubt. That out of the way, you do bear some responsibility for this. Gasoline sitting in a tank will go "stale" relatively quickly. It will then ruin the carburator when you try and run it.

I learned this from a small engine mechanic who was doing routine service on my generator and lawn mower. My last home was in Miami, so the lawn mower and associated equipment ran basicially full time. In the Panhandle, I think I put my my mower for a few months, if that (maybe December through March). I always ran the engine until it ran out of gas, and had been using Sta-Bil.

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A few times, yeah. One of the most annoying was springing for the Special Edition of Force Unleashed II. The "extras" were nowhere near worth being the extra cost and the game was far below my expectations.

Definitely was not happy with that purchase.

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Reformulation of gasoline has resulted in many fouled carbs when stored over the winter months. Gasoline evaporates and leaves a lacquer coating on carb interiors which requires they be cleaned and some components replaced.

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@thedogma: I got mine for less than $20. Haven't opened it yet. I'm guessing I won't be as disappointed as you were...

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My Honda mower did the same but it was my fault for not running all of the gas out of it. Had to drain the gas and then pull on the auto choke to get it started and let it run for sometime to get all of the old gas out of it. I'm horrible about small appliance maintaince.

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@wnyx585am: Haha probably not. $20 for the Collector's Edition's a fair price. I got ripped at $80 though. But lesson learned.

...sort of. I've still gotten a whole bunch of CE's.

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@autoeng: Ethanol is a carburetors worst nightmare. Just thru normal use it leaves a sticky almost tree-sap like substance over anything it touches which kills carbs. My brother has a couple of older vehicles (ones a "toy" another is a good old beater for crap work) and the carbs constantly are getting gummed up by it. He ended up converting his "toy" to fuel injection because he was sick of the every 6-12 month rebuilds required.

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@thedogma: I've gotten very cautious about paying full price (or anywhere close) on video games. The price usually drops so quickly, I would definitely feel screwed over on almost any purchase like that.

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Freaking Pool Liner...My 7 year old pools paper thin factory lining went south and last May I had it replaced with a MUCH thicker liner that was solid blue. Garrunteed not to fade. Opened the pool last week...liner is sky blue (yes it was winterized). Called company...No Longer In Business. Factory that made it is...No Longer In Business...$3800 wasted.

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I don't know about really screwed, but there was this one place that I used to buy t-shirts from ... then they raised their prices ... and then went with imported blanks that were of lower quality ... and I thought that maybe things would improve so I bought some more shirts, but apparently they didn't improve because what I received was equally underwhelming in quality.

So I don't buy at Threadless anymore ... though I'm sure such would never happen at my favorite shirt site ... :(

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Any time I've ever hired a plumber. Really. Or gone to the dentist. I think I'll just live in a hut and chew bark-it'd be cheaper and less painful.

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I spent 10 months trying to not get screwed. I was given A laptop for my college adventure but it never worked right. I had to send it in to be repaired. They lost it (and foolishly a copy of Batman begins s that I forgot I left in it). They wanted to send me a refurb to which I refused, quoting their own warranty as it stated "new or used" and mine was broken new so I wanted a new one! 10 months I finally just got the refund and had to sign. A paper saying I would not bitch or sue again.. Blah.

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Ya, an E·Z Breathe® System for my basement. They said it would keep my basement dry, it didn't, got mold anyway. Still had to use a dehumidifier when damp, I would not recommend to anyone.