dealsooma telo voip home phone system (refurbished…


I just picked one up recently (new)'s a couple things

dial-tone....awful. When you pickup you get the Ooma melody (that's nice) but the dial-tone is really harsh

dialing local numbers: I'm in the 206.
If I dial a number in the same area code I must dial 1-206-xxx-xxxx or xxx-xxxx. If I dial 206-xxx-xxxx I get a message saying "the number is disconnected or no longer in service"

I'm not using the Ooma voicemail as my Ooma unit is on the opposite side of the am using my cordless telephone system's voicemail.
A problem is that when someone leaves a message it doesn't recognize the call being a result the speaker emits the loud-harsh dialtone for about 5-10 seconds. That noise is also recorded.
This was never an issue using our traditional phone service.

The mobile app is junk.... just look at the reviews

My $.02



I have one of these too. Liked it so much, I got one for my parents and sister.

dial-tone: Ehh... not that bad.
local numbers: On the website, you can turn on 10 digit calling so you can call without having to press 1.
voicemail: I never noticed that problem. then again, I don't really get many voicemails.
mobile app: never tried it. doubt I ever will.

Honestly, who uses a home phone now? I mainly use it for a fax line (who uses that either?) and as a "just in case." Paying about $3 a month for a backup in case my cell isn't working is worth it.


@souka: I don't have that problem with the voice mail either, and as the poster above me said you can turn off the whole 1 to dial etc. in your settings.

I pay just shy of $5 a month for my line, heck of a deal.


I have had this since buying from Woot last November and am extremely satisfied--I highly recommend Ooma. Some things to consider:

1) Ooma can't be on the same telephone line as DSL. If you have internet from your cable company, you're fine. If you have DSL from your phone company, you will need to be careful. I solved the issue by using cordless phones throughout my house. Here's a great guide on this issue:

2) Ooma doesn't work with burglar alarm systems. I had to convert mine to cellular service at a cost of $10 per month.

Despite these issues, I am a very happy camper and can't recommend Ooma enough!


I've had my Oom Telo for roughly a month (purchased from Woot as a refurb.) and am pleased so far.

Dialtone: IMO, not that big of a deal--not like it's meant to be listened to for very long. ;)
10 Digit Dialing: as already mentioned, easy enough to set up.
Voicemail: I had the same problem with my previous VM so am used to it (haven't experienced it with Ooma though) and I've set it up to email me an MP3 file and can also manage any message from the website, so unit location isn't too much of a concern for me (I'm usually near a smartphone, tablet, or computer).
App: Haven't used it, and probably won't. :/

Also, I'm in LOVE with their blacklist and Do Not Disturb features (Ooma Premium @ $10/mo. ($120/yr.), but still 90% cheaper than what I was paying before and I get more, better features) and my "phone bill" is just shy of $4/mo.

Only small problem was getting it to play nicely my home network, but resolved the issue by getting the wireless adapter (previously planned).


I've had mine for over two years! I love it! $3.73-$3.77 per month for taxes. No major problems. I really liked the Pro features during my free trial, but just don't use the phone enough to justify $10 per month. They had promos for signing up for a year- free handset, free number porting... You get 2 lines, and with an Ooma handset, you can use both at the same time, making simultaneous calls. You can select the second number- ANY area code, so if you know someone on the opposite coast, they can call a local number. These days that's not as big a deal, since just about everyone has free long distance, but hey, it's there. (Maybe fool your internet date into thinking you live in another state!) I've sent faxes with it also. I've noticed the dial-tone-after-the-message, but didn't relate it to Ooma. I just thought it was because the cordless phone base was hooked in after the Ooma in the line. It'll definitely save you money in the long run, even over your bundle with the cable company.


I've been a happy Vonage customer for several years and have considered switching to Ooma. One big advantage is the ability to blacklist numbers, which Vonage doesn't have. Of course, the cost is lower, even for Ooma premier.

However, the only reason we still have a "landline" (home) phone is for international calls. My Vonage service gets us free calls to the UK, which saved us a bunch from our old landline provider. Apparently ooma gets us calls to the UK for less than 3c per minute, which is quite reasonable.

Is there anyone using theirs for international calling? How well is that working for you?

Also, how good is the caller-ID on the Ooma service?

Edit: For comparison, my Vonage service is $279 per year. That's why Ooma, even Ooma premier, is so appealing.


I recently received the same $99.99 offer for the Telo (although I assume it is new) from Ooma.

The only problem is I have been using the the Ooma Hub and Scout for 3 1/2 years without any issues and I have not had to pay any taxes. I also purchased the Premier Lifetime service.

They said they will stop servicing the Hub/Scout and gave some benefits of having the Telo although I just don't see them. I am saving the few dollars tax a month now and just don't get the benefits of changing.

I realize this unit will die eventually, but is it worth the switch? Anyone out there have positive review of the Telo over the Hub? Thank you.


Alternative solution :OBIHAI OBI100 VOIP Phone Adapter for Google Voice $40 and no monthly charges till at least 1/2014 works great.


@rhmurphy: "how good is the caller-ID"?

It says it features enhanced caller ID on the site, however, I'm not entirely sure how to get that working because--as it stands--the caller ID kind of bites; Yes, the number comes up, but the name doesn't show up--even when a name is provided by the service provider--unless the person is in the contact list, and if the name isn't on the contact list the "name" might show up as "Cellular phone" even when it's a landline. On a positive note, you can customize the display name for individual callers when adding them to the contact list. (I plan to play around with that a bit more, though, to see if I can't get it working properly.)

Sorry I can't answer your other question re:international calling since I don't make many (if any at all).


@souka: You realize this is how you have had to dial for the last 50 years or so?


Used to be a Vonage customer, but I traded $40.00 per month down to $3.00

Why $3.00 ?

You still have to pay the tax on the service... Some things you can't escape.

Purchased my first one, plugged it into a phone jack, and unplugged the carrier line at the outside demark box, and this enabled all the phones in my home to work via that Ooma box.

Liked it so much, I purchased a second one... Sure, you can do two lines on one box, but I wanted a second independent system for my home office.

So, I use BOTH Ooma systems on my home network.

I have a 6 MB down, .75 MB (that's "point" 75) up DSL link (which is fairly SLOW), and these work great. I have not had ANY problem using this on my network that is connected to the internet via DSL.

If you are paying more than $40.00 per YEAR for phone service, you need to buy one of these.


PS... For those asking about international:

You can go minute-by-minute, or a block-of-time for $9.99 / month


ObiHai 110 with google voice master race reporting in. Enjoy paying your monthly taxes and getting less features.


I've owned my Ooma Telo for around 4 years now. I was likely one of the first to jump on it when they came out and I've been very happy it. We rarely have any type of issue with call quality, and generally it ties back to a network speed issues. I use it when I work from home because a traditional phone is much more comfortable than a cell on long calls, and I don't have to worry about my battery dying.

My setup is cable modem-->Router-->Ooma-->Phone Jack, which makes all the jacks in my home live.


Another great thing about this is if you travel overseas or stay in a hotel with expensive calling you can bring your ooma with you and get free calling to the US from anywhere in the world (you still need a network connection). At $99 I'm considering buying another just to use when I travel.

As for the Obi supporters. That is a great system as well but I like that I didn't have to rely on Google Voice or anyother application setup for my Ooma. I'm in the IT business but I still prefer not being tech support or the setup guy for my family and friends so I'll always recommend Ooma over anything else. It is truly plug and play.


@katanaryda: less features such as? From the list via Amazon, it seems the Ooma and ObiHai have the same features (though the 110 does support landline bridging). But one thing that jumped out at me as a dealbreaker is that 911 services aren't support by Google Voice (not sure about the other VoIP services listed)--that was a factor in deciding to go with the Ooma over another VoIP device/service (enhanced 911 features...i.e. delivering your address to emergency services, and I double-checked to make sure that the feature was supported in my area by our emergency service responders). Plus, Ooma allows for wireless access (with additional hardware) and nowhere did I see that listed for the ObiHai.

I'd love to know more about the differences between the two, preferably from those who've used either one extensively because I'm also looking for possible alternatives to the Ooma for other family members who may not need some of the things that are deal-breakers for me.


I have Ooma premium.
If you use the Ooma VM you can check your VM from the web. I get an email with the wav file.


@sportzcoop: explain. I want all the jacks to be wireless. I am disabled. I can't be that far from the phone. Do you buy special jacks. I don't use a cell phone except for emergencies. I am mainly home.


@grblack: my house was already wired so I used existing jacks. If you don't have existing jacks I'd suggest buying a Dect 6 Phone system. The Ooma would get plugged into the main base and the rest of the handsets would just need electric to pick up the phone signal.


Personal & community BLACKLISTING is the very best of an excellent list of features. I'm so anticipating NEVER hearing "Hello, this is Rachael from Card Services" again! The second line is also useful.

The Ooma was a direct replacement for the old Vonage box but I did have to do some minimal alarm system re-programming to get it to work.


@sportzcoop: Agreed, the jack-less DECT 6 systems were a game-changer for my seasoned M-I-L, putting a phone wherever there's an electrical outlet does make her life easier. A decent 4 handset system will run $50-70, depending on brand and features.
For a little more(just over $100 total), sets are offered that are Bluetooth capable, so living in a multistory house no longer means having to keep your cellphone nearby- the system can also answer up to 2 cellphones. Really handy!
Back on thread, I NEED an Ooma device, done the research and there is no downside(I have experience with Vonage and Magic Jack). Soon, very soon.


You can buy a refurbished Ooma Telo for just $99.99 at this link: