dealspfaltzgraff garden butterflies 16 piece…

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For what it's worth, I bought a nice stoneware bowl from one of their other deals and the item was packed VERY poorly and of course came broken in many pieces. I have no word from them yet and they've got one more day before I have to take things up and dispute the charge with AMEX.

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@kevin0425: Call them. They have been very responsive on the one or two issues I've had over the years. Here's the info, right from their contact link:

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Contact Us

We love to hear from you!

You can contact us via email or call us at 1 (800) 363-8670, Monday through Friday, 9:00am to 6:00pm ET.

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Give them a call. They'll make it right. I'm surprised to hear about the packing, though. I've received many things from them, most of them fragile, and have been amazed at the amount of styrofoam and cardboard used.

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Thinking of ordering service for 12 as a gift. If they arrive in poor condition, I don't want the gifted to see that. Thanks for letting us know, I'll probably pass.

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Bought it anyway as the price was superb. I didn't get the $4.95 shipping so we're calling. FYI, they charge tax, still worth it.

I shipped it to my home in case anything is broken. I'll bring it to her after I check it for her banner 40th birthday.

For those that aren't familiar with the brand, I own 1 set for 20 years and love it. I use them for family functions, tired of china for years. I bought another set W00T had 2 months ago called Painted Poppies. It's magnificent, I love it more than my original set. We're using them for everyday dishes. They're almost too nice too with a pretty glaze but they're dishwasher and microwave safe. I still have them hand washed as I don't want to lose a piece!

I am a Pfaltzgraff fan & these are great deals on them.

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@michxelle: Agree! Pfaltzgraff is great, have been using my set many years.