dealsnintendo wii family mega bundle - video gameā€¦

5
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I know people like your mystery boxes, but this deal has sketchy written all over it. Especially the "we were able to get a contract with the overseas manufacturer that makes these for Nintendo" part.

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@ncarris: Why is that sketchy? There made in China, its cheaper for nintendo to do that then make them here, so by buying them direct instead of through a wholesaler we can get them much cheaper, we just have to buy more to get the better price then we would if we bought through a wholesaler. We do half our stuff this way so we can be the lowest price out there.

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Does this actually include a Wii game console? The language is not very clear on that.

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@wonderbritches: Sorry, yes it does include the console as well

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@bkindustries: Thank you for the prompt reply! My sister bought one, and we're looking forward to playing some Mario Kart!

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All please be careful before you order from bkindustries.

It appears that they charge your credit card immediately and never ship out anything.

Can anyone post that has actually received their order? I've yet to find anyone on multiple forums who has taken delivery or even been given tracking information for a shipment.
See here:
http://www.bkindustries.net/shop/Boards/Topic.aspx?TopicID=3
and here for a complete copy of the email run around I've gotten trying to figure out where my order is and why it hasn't been shipped.
http://www.bkindustries.net/shop/Boards/Topic.aspx?TopicID=5#15

Woot admins, please stay on top of this. We'll keep on them but it looks like it might be time to freeze bkindustries from being able to post deals.
-Alex

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He ordered some crossbows roughly 4 weeks ago when they went popular, we over sold them by about 200 and had to reorder them but they were back-ordered and we didn't get them in till this past week. We sent out emails almost every 2 weeks to those customers and answered every email.

We don't have an option about charging customers orders later, we solely use the GPal payment system (just like paypal) you can't delay charging, it processes when the customer submits there payment method to GPal.

If he had chose to make the inquires about people receiving orders or tracking information on the woot forums he could have found hundreds if not thousands of people who have been very happy with us.

Were still a new company and have had our share of start up problems. Were working on getting everything resolved and catching up on orders. Its going to take time please just bare with us.

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BK Industries experience
I ordered a Box of Crap from this company on 5-28-10 with a 2-3 week delivery time span. Unusual, but I agreed with it when ordering. Total cost $6.91 - it's now about the principal, not the cost. After 3 weeks, dozens of people started complaining, including myself. Multiple excuses began from the business owner ... which I thought odd for him to be all over threads. Never seen another company rep involved this way.
My BOC order from 5-28 - very little contact until today 6-29 - A LOT of excuses then some argumentative.

Cont .....

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Cont .....

FINAL CONSENSUS ... no BOC from BK Industries. A few argumentative e-mails but no merchandise. I didn't need 6 cheap $ .39 knives anyway. The claim is that I am the one that has to chase down the mailman cause BK has what he is calling tracking (he shared that on 6-29) info & claims once it leaves his hands, he is no longer responsible. Glad I just bought one, unlike some of the poor folks that spent hundreds. I have called my CC company and will get a credit from them, but they won't go after the seller due to the small amount charged to my card. I asked them not to eat this themselves & that I would, but they insisted. Sad!! All I can do at this point is to NEVER order anything from BK Industries again & encourage others not to as well. This wasn't just a bad experience ... it was a nightmare!!!!! Good luck everyone else.

I agree with hodgeac ... Woot, PLEASE stay on top of this guy!!!

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@bkindustries - what is your warranty policy on this item? NOA (nintendo of america) will NOT honor gray market items in their warranty. Gray market means non domestic market intended items - ie: if it wasn't distributed by NINTENDO for US sale - then it does not have a warranty from nintendo.

Will you be honoring the full length of the nintendo warranty (i believe one year)instead, since you're selling the device outside of the warranty limitations?

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@goatcrapp: The items are not sold out of there warranty limitations, they are sold specifically to be sold in the US and nowhere else. Nintendo WILL honor their warranty

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@bkindustries - phew, thats a relief! we have your assertion!

proof? statement from distributor?

LUCKILY - all a buyer has to do is google the words "wii warranty checker" to find quite a few resources that will let them check the serial numbers of the wii they purchase from you. Hopefully it is warranty covered!

If it is not - what is your policy on returns? Will you accept a return of a product that does NOT fall under the warranty, within a reasonable time from delivery (lets say 30 days)? After all, you have publicly written that it IS covered.. ie: your company has just accepted liability if it turns out NOT to be covered. (consumer protection laws clearly state that any guarantor of a third party guarantee shall be liable for its coverage in the event that the guarantor asserted third party responsibilities wrongly)

Save your receipts guys! BK just committed himself to warranty coverage, even if it turns out his distributor was gray market!