Wait, in the past, you could just go in and show them your ID and get your free burger. Now you have to work for it too!? PShhhhfftttt... now it's only an awesome deal and not a fabtaculistic deal :)

my mistake on the email, looks like they mail you the coupon. Still, it's a free burger

@djrussell: Pay with money or with humiliation. Either way, you gotta pay.

The site won't let me create an account until I go to a restaurant, get a card, bring it home, and then type in the number.

looks like i will be occupying red robin on my birthday

I just went to the site and it asked for authentication (id & pswrd). then i couldn't select the location at all. It said 'Method error - 401' in the drop down, or some similar text.

I really wanted a free burger too. :(

I will pass! horrible burgers!

You have to pick up a "Red Royalty" card from one of the PARTICIPATING restaurants and register that card prior to being able to get your free burger in the month of your birthday.

If you are waiting to be seated, they usually have the cards available in the waiting area, and you can smart phone your way through the registration process while you wait. They may still be offering a free appetizer if you visit Red Robin and use your card within 2 weeks of the initial registration, so I was able to register while we waited, and have our appetizer discounted by the time we were done eating. If you don't register the card immediately, you might want to wait until you plan to visit RR again if this free appetizer promo is still running (so you remain within the two week window for that offer).

The one hang-up I have run into was to inadvertantly visit a NON-participating Red Robin on my birthday when I was traveling, and was handed a colorful card explaining that THIS restaurant did not yet participate in the rewards program, and if I wanted a free birthday burger, I would need to scan and email my receipt to guest relations. I have yet to hear back from them after a little over a month.

For those that think these burgers are terrible, what chain restaurant would you recommend if any?

I received extremely rude treatment from a server when I tried to get this deal. It seems some locations are hit or miss. Some are really good, and others are amateur hour. With Red Robin, you're best off going to the locations that you're comfortable with. Some of them can be ridiculous.

Only works with reward card.. been a member of there email club for years and they sent me an email saying i needed to get the reward card for my free burger this year because they no longer send out the free burger email. I got this in Oct. my birthday was the beginning of this past week. Had no time to get my card at the shop. Got another email the last week of Oct saying I could send for one online and they will send me the card within 5 -7 days. I did this and still haven't got the card...the funny thing is my wife(who's birthday is 5 days after mine) got her free birthday burger via email...Go figure.

Now if we can get FIVE GUYS to do this we will be in bizniz... lol. 5 Guys isn't fancy just good

@whitlock929: Red Robin is VERY good. And they keep the fries coming! You never run out of them.

@mtrlgrl: 5 Guys is also VERY good. The nearest one from my home was about 20 minutes away and in another state. Recently a 5 Guys opened within a mile of me and I went there today. They are attached to a Popeye's in the standalone outer part of the mall. Enough said: The lure of Popeye's was too great and I just had to go. For me they are closest thing to real homemade Southern Fried Chicken you can find here up north. Next week I'll try 5 Guys, maybe.

There isn't one near me, but passed it onto the rest of my fam. Red Robin is pretty dang tastey!