I received mine already. I can tell it's used, but the worst thing is that it didn't include the ethernet cable! I tried resolving through OOMA, but they said Woot has to fix it. Bummer!

Garbage! Ooma customer service is terrible! Once you activate, if you want to sell or give to someone else, you have to disconnect and next person pays $80 reconnect fee! Even though I had it less than a week and it did not work well, they refused to reset to original, unactivated state so next owner could avoid $80 fee.

I have had all major VoIP solutions...the best Obi110 for FREE google voice...all the same features, some even much better, no monthly fees, NO TAXES, better rates than Ooma for Int'l

@jdtwin: Works fine with any handset system

@caffeine_dude: Not sure how you would "lose" your number, if the port fails then it just stays with the current phone company.

@cowboydann: I just switched from Magic Jack to this. MJ is extremely unreliable, no customer service number and very buggy. I had to reset mine 4 times today.

@nransil: Works perfectly, my mom is one of those that I sometimes have to hang up on and call back just to get a word in when using cells, no such problems with Ooma!

We recently bought an Ooma unit, and we LOVE it! We had to troubleshoot and used the forums for help. Great help and quick responses. Our cordless phone didn't mesh for whatever reason. We tried another phone, and now we're making clear calls with ease. ...And I can finally twist my fingers in the cord again!

My parents are loving the one we bought for them. They were paying $118.00 for phone and internet!!!! Yowch! Now, their internet bill is $20-something dollars and NO ridiculous phone bill.

@tsfisch: Tim, is that you?

On topic:
I purchased one for my folks for Christmas and they loved it. I got one for myself to port over my VOIPO line, and it too works great. Port took about 1 week and everything was awesome.

I hate to say this, Ooma in the beginning was terrible.

1. We lost our number even when https://go.ooma.com/phone_numbers says it is portable. I was so pissed I demanded they change the site to tell others the number is not portable. They did not.

2. Quality was bad.
Ooma fixed the quality. First they had me put the box between my modem and router... this did not work. Second they had me go in the phone switch and tune it, I do not remember the settings. This worked great. I even put it back in it's place on my router.

3. We could not dial a town 15 miles away.
Support asked for some times of the dialing and fixed the issue in 2 weeks, it was a phone switch routing issue(I live in rural Iowa).

I am very happy with Ooma now.
Ooma support rocks!

We have had our Ooma for more than 2 years now and we are very happy with it. I check my messages on-line sometimes when I travel. We have the small approx $3.00 charge auto billed to a credit card. It sure beats a monthly phone bill.

I have been very happy with Ooma. It does work with my alarm system but the alarm system had to be reprogramed to use an older form of data transmission. I highly recommend Ooma.

@ronansdad: the major difference with Ooma is that it is a stand-alone device and does not require a computer to operate.

We switched from Vonage to Ooma about a year ago, and we are SO glad that we did. The overall cost is much lower, and the quality is much higher. If you are thinking about buying this Ooma (as we did from Woot) - DO IT!

Not again!! this is 2x this has been on here in about a month.:(

We have had our Ooma for a little over a month now. I bought the package deal from Costco that included the Telo and the Wireless Adapter. It works incredibly well on our AT&T Uverse internet. We live in Southern California and we just received our first monthly bill for $3.78. Previously I was paying approximately $40 for AT&T. I did the math and this will pay for itself in 6 months. Also the Ooma website/dashboard is great. You can view your call logs, retrieve voice mails, etc from any internet connected device. I believe this is available to all Ooma users, not just premier users.

There are always those people who "wonder" why others even have a landline anymore. Personally, we have two compelling reasons. First, our Verizon service is terrible at our house (lots of dropped calls). Secondly, my wife and I work at home a lot and participate in many long conference calls.

I've known about the Ooma for about a year now. I've pretty much was waiting for a sale. I guess this is the one. I've been fighting with Lingo Phone over their billing practices for years. Goodbye Lingo. Hello Ooma. This should easily pay for itself in 6 months. I've not heard one complaint about service or quality from this company.

I bought my Ooma a few months back on Woot! It was a refirb and I've had no hardware troubles at all. The setup and transfer was interesting, they do charge a fee to port your home number, or you can just get a new one (in any area code, wherever you are).

Had some intermittent QoS problems, but I'm convinced that it was due to my ISP not the device. Haven't had any issues since.

It just takes a little getting used to the Ooma dialtone.

--Cheers
Brian
http://norcalwingman.com

PS - I'm buying one from this offering and giving it to my mother. :)

@twadam: Yes the VM can be configured to wait between 10-59 seconds

This product doesn't seem all that useful now that you can make phone calls for free using GMail.

I guess that it would be helpful if you had a fax machine... but I don't have one.

I'm an early adopter of VOIP services, being an early vonage customer. I make about 10 calls a month unless there is something exciting going on so feel bad making huge phone payments. When they got too expensive a couple years ago (at 19.99 including taxes) I went with Phonepower, at 12.99 (inc taxes) This was a 2 year deal. After the 2 year deal they would not renew at this rate so I went to ooma. Also experimented with magic jack and others.

In my opinion Ooma has the best service of any I have tried with the best home unit functionality. I can use the base as an answering machine as well as anything else. I did have a problem porting the number, but it was resolved after 24 hours. I think the problem was that the number got released before they were ready for it so I was in limbo for a while.

Overall great experience setting up, and the only complaint is that there are so many options. That's a good thing.

Regarding "will it work with a security system" the answer is probably.... with a catch(s)....

I recently got an ooma and it took quite an effor but I was able to get it to work with my alarm system. Here are the catches....

The standard, default reporting format of "Contact ID", which you alarm system is almost certainly using, will likely not work. The DTMF tones transmitted by the alarm panel do not survive the encoding (even when using *99 before it calls).

This means you will need to use an alternative format.... I found that Radionics 4+2 is only one that worked.

It is unlikely the 4+2 reporting codes are programmed into your zones correctly. This means that they will need to be programmed.

So more than likely you will need to have your alarm panel programmed. It CAN be done via dialup by the center but BEFORE you cancel your POTS line. The alarm center can't connect to the panel over ooma, must be a POTS line.

Hope this helps!

For those wondering about Ooma and security systems...I have an Ooma and never got it working with my system. So I bought a "GSM Terminal Gateway" off eBay for about $70. It takes a GSM sim card (I bought a T-Mobile prepaid sim) and generates a dialing tone for the alarm system to use. It works flawlessly and costs about $3 / month in prepaid credit to run. I also like the fact that it's separate from the Ooma system in case something on my internet connection breaks.

It's also a bunch cheaper than the "official" wireless solutions from the alarm companies.

YMMV, but it works great for me.

I got mine two offers ago and absolutely love it. I had MajicJack prior and didn't like that when/if one of my kids turned the computer off, we lost the phone. It also didn't run on the existing home phone lines. In other words, we couldn't use it with an alarm system or our old Tivo box that needs to dial out for updates.

When we switched to the Ooma, the setup was easy, the cost did include the activation, but we did pay for the porting for $40. I reversed the house jack so it will run through the home wiring so it does work with the Alarm System with no issues. Our alarm is an older Brinks system (now ADT.)It works fine on our fax machine and older Tivo box too.

The one extra thing I did was to add a battery backup to the cable modem, router and Ooma device, so when we do have power outage, we don't lose telephone. The alarm is also on a battery back-up so we don't lose that either.

Doing all of this did cost a bit more upfront, but the monthly savings pays for itself.

@tsfisch:

1. I can't speak to the security system question.
2. This is how I moved over. I set up a temporary number first, then ported. In fact, if you choose to port, this is the default option. The porting process happened over the weekend, so we were without service on Sunday, but otherwise was fine.
3. Premiere is $100 per year. I decided against it. Some of the features are cool and go well beyond normal phone service, but I think they are of little practical use to a normal user.